How can I contact the store owner?
Please email me at Sales@teddymuffs.com.
What if there is a problem with my order?
If I sent you the wrong item, or the item arrived damaged, please email me at sales@teddymuffs.com within 14 days of your order being delivered, and I will get a replacement sent out to you. Unfortunately, I do not offer refunds due to the nature of my products. If your order has not arrived then please read my shipping policy on that issue.
Can I cancel my order?
As long as you request a cancellation within: 24 hours of purchase before your order is shipped, I can offer a full refund. Once your item has shipped an option for cancellation is no longer available.